Reduce website's cart abandoning rate
If you own an e-store and you have not designed a foolproof support system for your e-commerce business, you may not have an idea of how frustrating it can be to experience bad customer support on a website.
However, the good news is that once your customer gets the proper attention and care they expect while placing an order on your e-commerce website, they will become repeat customers. Professional Live Chat support plays a vital role in reducing website’s cart abandoning rate and we master in this art. Outsourcing your website live chat support to us will make you achieve a higher return on investment.
We Can Help If
- You want to improve your sales
- You have a high cart abandoning rate
- You want to exploit customers’ pain point
- You want to reduce reliance on other support mediums
- You want to generate more leads
- You want to keep track of your performance stats.
From the sales side, customers who use Live Chat on our site are 4.85 times more likely to make a purchase and their per-session value is almost 400% higher than the site average. – Kyle Therriault, VP of Internet Strategy & Business Development at AutoAccessoriesGarage.com
What We Can Do
- Reduce expenses
- Increase sales
- Improve customer loyalty
- Discover customer pain points
- Faster problem resolution
- Customer convenience
- Competitive advantages
- Expand market reach
- Proactive outreach
- Reports and analytics