Throughout the chat session, your dedicated support agent will collect customer email and phone details, along with the details of the inquiry which will be posted to you within 60 seconds as a pre-qualified lead. So you can act promptly.
Find out which of your AdWords clicks convert into chats and keep track of the effectiveness of the campaigns and see what deliver you essentially the most useful traffic.
Intelligent Chat Routing
Our system distributes chats based on operator availability, language settings and level of training so visitors always get the best experience.
Our smart backend system allows us to set custom triggers to the visitors of your website. E.g. if a visitor is returning the third time, he/she will get an auto invitation with today's offers.
Cross Platform Support
Whether you prefer Windows, Mac or any other OS, our software will work seamlessly on all platforms no matter what.
Social Media Friendly
Nowadays, almost everyone has a personal profile on one or the other social media websites. Social integration helps the chances for your business to be shared by your customers on the web.
The chat window will go wherever you would go. e.g.: if you open a website homepage and then click on another page, the chat window will keep showing actively on each page of that website.
For companies with multiple websites or different landing pages, we have a special feature which allows us to host all your chats at one place.