Throughout the chat session, your dedicated support agent will collect customer email and phone details, along with the details of the inquiry which will be posted to you within 60 seconds as a pre-qualified lead. So you can act promptly.
Find out which of your AdWords clicks convert into chats and keep track of the effectiveness of the campaigns and see what deliver you essentially the most useful traffic.
Intelligent Chat Routing
Our chat agents will distribute chats intelligently to specific department & assigned person in your company for quickest possible solution.
Our chat agents will engage with your website visitors proactively to offer customized support as per your client’s preferences.
Cross Platform Support
Whether you prefer Windows, Mac or any other OS, our software will work seamlessly on all platforms no matter what.
Social Media Support
Nowadays, business is where your customer is and thats why we empower our clients on all social platforms for chat support and help them socialize.
Keeping record of your website visitor enables our live chat agents to offer chat support based on our communication history.
For companies with multiple websites or diverse businesses, we have a special package to provide them with comprehensive chat support at one place.